We ship worldwide. Orders are dispatched from the United States to virtually every country our carriers serve. We cannot deliver to PO boxes, APO/FPO/DPO addresses or freight forwarders, so please give us a street address where someone can receive a parcel.

Delivery takes 5 to 14 days worldwide. That runs from the day your parcel is dispatched, and orders leave our warehouse within 1–2 business days of being placed. Most parcels arrive nearer the start of that window; remote and rural addresses nearer the end.

Shipping is calculated at checkout from your delivery address and the total weight of your order. The exact amount is always shown before you pay, so there is never a charge you have not seen.

Yes. A tracking number is emailed to you as soon as your order ships. Tracking can take up to 24 hours to go live on the carrier’s website. If it has not updated for 7 consecutive business days, contact us and we will open an investigation.

Possibly, if you are outside the United States. Import duties, taxes and brokerage fees are set by your national customs authority, are not included in the price you pay us, and are payable by you as the importer of record. We cannot calculate them in advance — your local customs office can tell you what to expect. We always declare the full value of goods and never mark an order as a gift.

Probably not. Larger orders are often packed into several cartons which can travel separately and arrive on different days. You are only charged shipping once. If an item is still missing after a few days, tell us within 7 days of delivery and we will send it at our cost.

Email us immediately with your order number. If the parcel has not shipped we will correct it free of charge. If it has already gone and comes back to us as undeliverable, we will arrange redelivery for a second shipping charge, or refund the goods less the original shipping.

You have 30 days from delivery to request a return. Because nothing wilts, take the time to see how a piece looks in your room. Items must come back unused and resalable, in their original packaging, and not trimmed, re-potted or permanently reshaped. Full details are in our Returns & Refunds Policy.

Email info@yabadri.com within 30 days with your order number and which items you are returning. We reply within one business day with a Return Authorisation number and the right return address. Please do not post anything back before you have that number — unauthorised parcels cannot be matched to your order.

We do, if the item arrived damaged, faulty or simply is not what you ordered — and we refund the original shipping too. If you have changed your mind or ordered the wrong size, return postage is yours. We never charge restocking fees.

We inspect returns on arrival and issue approved refunds to your original payment method within 5 business days. Your bank then takes another 3–10 business days to post the money. We email you the moment the refund is issued.

Email us within 7 days of delivery with your order number and photographs of the damage and the outer packaging. We will send a replacement or refund you in full, whichever you prefer. Keep the packaging until the claim is settled, as carriers sometimes ask to inspect it. In most cases we will not ask you to send the damaged item back.

We do not process direct exchanges, because stock moves quickly. Return the original for a refund and place a new order for the piece you want — that way the replacement ships immediately rather than waiting for your return to reach us.